Please contact us preferably by telephone on 01244 325834 or by email immediately so that we can rectify the situation for you as soon as possible. ![]() Should your parcel arrive damaged, when signing for the delivery please sign the receipt as damaged and retain all the packaging. Rigby Jewellers make every effort to ensure each order leaves us in perfect condition. If your order does not arrive please contact us preferably by phone 01244 325834 or alternatively by email and we will try our best to resolve the situation. What happens if my delivery does not arrive? Uncollected parcels will be returned to us (the sender) as undelivered after 18 days. Please follow the instructions carefully as this will explain where to go to collect your parcel and the necessary documentation to take with you (usually the postcard and proof of your identification). If there is nobody at home to accept delivery of your parcel when it is delivered, you should receive a ‘missed delivery’ postcard through your letterbox. ![]() It is the purchasers responsibility to ensure the address is both accurate and correct. The nature of the item, its weight, its size and its value determine which service is used.Īll items will be delivered to the address provided. ![]() We use Royal Mail 2 nd class, Royal Mail 2 nd class Signed for (Recorded Delivery), Royal Mail Special Delivery and Parcelforce 48Express. Should we experience an unexpected delay we will contact you regarding the delivery. We aim to dispatch all orders received by 2pm the same day. Our orders are dispatched using Royal Mail and Parcelforce.
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |